Refund and Returns Policy for Pantry Dor Boutique Bakery

Eligibility for Refunds:
- Refunds are available for products that are defective or not as described.
- To be eligible, the product must be unused, in the same condition as received, and in its original packaging.
Requesting a Refund:
- Refund requests must be made within 3 days of receiving the product.
- Contact our customer service at [email address] with your order number and details of the issue.
Processing Refunds:
- Upon receiving your refund request, we will notify you of the approval or rejection.
- Approved refunds will be processed and credited to your original payment method within 7 business days.

Eligibility for Returns:
- Returns are accepted for defective or damaged food products only.
- Perishable goods such as bread, pastries, and other baked items cannot be returned unless defective or damaged upon receipt.
Requesting a Return:
- Return requests must be made within 3 days of receiving the product.
- Initiate a return by contacting our customer service at [email address] with your order number and a description of the issue.
Return Shipping:
- Customers are responsible for return shipping costs, which are non-refundable.
- If a refund is issued, return shipping costs will be deducted from the refund.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, contact us immediately at [email address] with photos of the product and your order number. We will arrange for a replacement or refund promptly.

Perishable goods such as food cannot be returned unless they are defective or damaged upon receipt.

For questions or concerns about refunds and returns, contact us at [email address] or call [phone number]. Our customer service team is here to assist you.

By purchasing from Pantry Dor Boutique Bakery, you agree to this refund and returns policy.